Privacy Policy mea44 –
Our Commitment to Protecting Your Data

Mea44 understands that members' trust in this platform depends not only on game security and payment speed, but also on the confidence that their personal information is handled with full responsibility and integrity. That is why this Privacy Policy is not merely a document we produce out of obligation — it is a true reflection of mea44's commitment to every member in Malaysia.

This Privacy Policy applies to all personal data collected by mea44 via the mea44.click website, the official mea44 mobile app (Android and iOS), customer support channels (live chat, email, WhatsApp), and any other interactions between members and the mea44 platform. It also applies to information collected before and during the account registration process.

Mea44 operates as the data controller responsible for how your information is processed. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and follow international best practices under the ISO 27001 information security management standard. Compliance audits are conducted regularly by accredited independent parties to ensure these standards are maintained at all times.

Mea44 collects several categories of personal data depending on how you interact with our platform. Below is a detailed breakdown of what we collect and why:

2.1 Data You Provide Directly

• Registration Information: Full name (as per identification document), date of birth, gender, email address, Malaysian phone number and encrypted account password.
• Identity Verification Documents (KYC): A copy of your MyKad or passport, a verification selfie, and proof of address such as a recent utility bill or bank statement — required for compliance with anti-money laundering laws.
• Financial Information: Details of the payment method you use (TnG, GrabPay, DuitNow, FPX or bank account holder name), along with your deposit and withdrawal history. mea44 does not store your credit card numbers or digital wallet passwords.
• Support Communications: Records of live chat conversations, emails, and any other communications you send to the mea44 support team.

2.2 Automatically Collected Data

• Device & Technical Data: IP address, web browser type, device operating system, screen resolution, and unique device identifier.
• Platform Activity Data: Games played, bets placed, session duration, wins and losses, promotions used, and navigation patterns within the platform.
• General Location Data: State and city based on IP address for geographic compliance purposes. mea44 does not collect GPS coordinates from your device.
• Cookie Data: Session cookie and preference cookie information to ensure a smooth and personalised user experience. See Section 7 for further details.

Every piece of data we collect has a clear purpose. mea44 uses your personal information for the following purposes:

Mea44 does not use your data for automated decision-making that materially affects your rights without appropriate human oversight. Any decision involving account restrictions or closures is reviewed by our security team before being enforced.

Mea44 processes your personal data on one or more valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Contract Performance: Processing necessary to deliver the services you request when registering and using the mea44 platform – including account management, payment processing and game provision.
• Legal Obligation: Processing required to comply with applicable Malaysian law — including KYC requirements under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
• mea44's Legitimate Interests: Processing for platform security, fraud prevention, customer support and service improvement – provided these interests do not override your fundamental privacy rights.
• Your Consent: For marketing and promotional communications – you may withdraw this consent at any time through the notification settings in your mea44 account or by contacting us directly.

Mea44 does not sell your personal data. However, in certain circumstances, we may need to share your information with carefully selected third parties:

• Payment Service Providers: Digital wallet providers (TnG, GrabPay, Boost, ShopeePay) and payment platforms (DuitNow, FPX via Maybank2u and CIMB Clicks) receive the transaction information required to process your deposits and withdrawals. They maintain their own privacy policies and are bound by data confidentiality agreements with mea44.
• Game Software Provider: The technical platforms powering our slots, blackjack and live casino games receive only the minimum technical data required for game operations. All such providers undergo security vetting before partnering with mea44.
• Legal Authorities: mea44 will disclose information to the police, courts, or regulatory bodies where required by Malaysian law or a valid court order. We will notify you of any such disclosure unless prohibited by law from doing so.
• Independent Audit & Security Provider: Independent audit bodies that verify our games' RNG and our ISO 27001 certification may access anonymised technical data as part of their audit process.

All third parties that receive mea44 members' personal data are bound by strict data processing agreements and are required to uphold data protection standards equivalent to those of mea44 itself. We do not permit third parties to use member data for their own purposes.

Protecting your personal data is a core technical priority at mea44. We continuously invest in security infrastructure to keep your information safe:

• Encryption in Transit: All communications between your device and mea44's servers are protected with TLS 1.3 / 256-bit SSL – no data travels in an unencrypted state.
• Encryption at Rest: Account passwords are stored using irreversible bcrypt hashing. Other sensitive data in our databases is encrypted using AES-256.
• Role-Based Access Control: Only mea44 staff who require access to carry out their duties are granted permission to access specific data — strict "least privilege" principles apply.
• 24-Hour Monitoring: A SIEM (Security Information and Event Management) system monitors activity across the mea44 platform around the clock to detect and respond to threats in real time.
• Penetration Testing: mea44 conducts independent security tests (pen testing) at least twice a year to identify and address any vulnerabilities before they can be exploited.
• Two-Factor Authentication (2FA): 2FA is available and strongly recommended for all member accounts to add an extra layer of security.

Mea44 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a personalised experience to each member. The following are the types of cookies we use:

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the mea44 platform and your gaming experience. mea44 does not use third-party cookies for targeted advertising.

As a mea44 member based in Malaysia, you have the following rights regarding your personal data that we hold, subject to applicable legal limitations:

Mea44 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal requirements. The following are general guidelines on retention periods:

• Active Account Data: Retained for the duration your mea44 account remains active and for 7 years after account closure (as required under Malaysian financial regulations).
• Financial Transaction Records: Retained for 7 years from the transaction date in accordance with the Companies Act and Malaysian tax law requirements.
• KYC Documents: Retained for 6 years from the date of verification or account closure (whichever is later), in accordance with anti-money laundering legislation.
• Support Communication Logs: Retained for 3 years for dispute resolution and service quality improvement purposes.
• Analytics Data: Anonymised activity data is retained for up to 36 months for platform improvement purposes.
• Marketing Information: Retained for as long as you have given consent. Once you unsubscribe, your email is kept on an "unsubscribe" list to ensure we do not contact you again by mistake.

Once the retention period expires, your personal data will be securely deleted using methods that ensure it cannot be recovered, or fully anonymised if aggregate data is needed for long-term analytics.

In certain circumstances, your personal data may be processed or stored outside Malaysia — particularly by international game software providers and cloud infrastructure vendors that mea44 uses. mea44 ensures that all cross-border data transfers comply with the following conditions:

• The recipient country or service provider maintains a level of data protection equivalent to or higher than Malaysia's standards.
• Data transfer agreements incorporating Standard Contractual Clauses have been signed with all recipient parties.
• Data transfers are carried out solely for the purposes required to deliver mea44's services to you, and for no other purpose.

The mea44 platform is intended solely for individuals aged 18 and above. mea44 does not knowingly collect personal data from minors. Should we discover that personal data of an individual under 18 has been collected without proper age verification, we will take immediate steps to delete that information and close the relevant account.

If you are a parent or guardian and discover that your child who is under age has registered an account with mea44, please contact us immediately at support@mea44.click with the relevant account details and we will treat this as a matter of the highest priority.

The mea44 platform may contain referral links to external websites or services in certain contexts, such as sports information or betting. mea44 is not responsible for the privacy practices or content of those third-party websites. We recommend reading the privacy policy of each website you visit separately.

All links within the mea44 platform lead only to officially vetted partner websites; however, the handling of your personal data by those sites is beyond mea44's control once you leave our platform.

Mea44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our security systems. The "Updated" date at the top of this document will be revised whenever an amendment is made.

For material amendments — those that could significantly affect your privacy rights — mea44 will notify you via the email address registered to your account at least 14 days before the changes take effect. For minor technical or editorial amendments, notice may be displayed on this page only.

Your continued use of the mea44 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data in accordance with the procedure set out in Section 8.

Mea44 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and handling all privacy-related enquiries:

• Privacy Email: support@mea44.click (subject: "DATA PRIVACY ENQUIRY")
• Live Chat: Available 24 hours via the mea44 platform – please indicate that you would like to discuss data privacy
• Response Time: Privacy enquiries are answered within 2 hours (during office hours) and 4 hours (outside office hours)

If you are dissatisfied with mea44's response to your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital Malaysia, in accordance with the procedures set by that body.